Euro Transport

The team who came to our house were excellent. Our belongings did have to go into storage for a while due to shipping container issues (not the company’s fault) but we were kept informed throughout

I am very pleased with the services rendered by Eurotransport on my ongoing move to Nigeria.
The price was very competitive and i enjoyed excellent customer service from the eurotransport team.
I am also very pleased with the quality of the wrapping and attention to detail by the eurotransport team.
Thank you all for a great job and i am sure the move will end up well.
-Olufemi Adegbulugbe

I am VERY satisfied with the service of Euro Transport. Kind, helpful and hardworking people with great customer service.

The administrator was good and helpful but the guys who did the moving in Montreal wasn't polite and stupid. He said he didn't know he was supposed to come by noon, but he left a post-it as why he has come by noon!!!

If I could give this company less than a 1 start rating, I would.
They were by far the most competitve, price-wise, when we was looking for an international moving company, but that was how they lured us in...
Firstly we were asked to pay a deposit to secure the date - apparently that is not a legal requirement.
Secondly they told us, once we had accepted the quote, that it did not include shipment of our belongings from our home to their warehouse in Anjou. We were then asked to pay an additional $1500 CAD vial email - no bill was ever given to us and the quote was not amended.
On the day of pick up, we were asked to settle the outstanding amount in full, which we did.
We were given a shipping date out of Montreal to France as well as an estimated date of delivery of our belongings (8-12 weeks). The estimated delivery date came and went and no goods arrived so we contacted the company only to be told that there had been strikes at the port of Montreal and our boxes hadn't left. We were then asked to sign a piece of paper stating that there were two additional boxes with our shipment. We had packed and labeled each box ourselves and we had a detailed list of each box and content. We were told that our belongings would not be shipped unless we agreed to sign a form stating the amended number of boxes.
Once our shipment arrived in France, our. belongings were then held to ransom. Apparently, the initial quote did not allow for their 'pallet' measurements and we were asked to pay an additional $1700CAD because our shipment of 6 cubic metres suddenly became a total of 10 cubic metres. We were told that, if the amount was not paid by the time our stuff cleared customs, then it would be stored at the port, at our expense.
Once our belongings cleared customs and we had paid the 'ransom fee', we then had to wait an additional 3 weeks for our stuff to be delivered.
This is our second transatlantic move, the first time we used a FRENCH company and they were amazing and we paid exactly the amount on the quote, not a cent more.
With this company, you will be passed from pillar to post, your beloings will arrive broken (we had many items smashed, some of which are bespoke and irreplaceable and we were tremendously thorough with our packing). Overall our belongings took 22 weeks to get from our home in Canada to France. Oh and the two extra boxes? They were not part of our shipment, so we have no idea why we were asked to sign a piece of paper to amend the number of boxes.
Overall a very upsetting and distressing experience. Moving is stressful enough as it is and moving companies are supposed to help take away some of the stress.Lire la suite

Everything was fine until the boxes arrived in Cyprus. Firstly, they were severely battered, having been trans-shipped from container to container along the way. Then, before releasing them, Euro Transport demanded an extra C$750, claiming that the square footage of the boxes was more than claimed. This was impossible, the U-Haul removal boxes all had the square footage printed on them. Add up the total and you have an exact figure. Euro Transport refused to release the boxes until the extra money was paid. They had me 'over a barrel' and they knew it - pay up or don't get your stuff!! The staff I spoke to at their office were Russian, read into that what you will....... Think very carefully before using this company. Best advice, pay a little extra and use a reputable company, it will be cheaper in the long run.