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Services
International removals
National moving
Car & Vehicle transport
Piano transport
Pet transport
Art transport
Associations
IAM
IMA
About
Compass Relocation specializes in residential moving, international moving, long-distance moving, Auto transport, Pet travel, Piano moving, custom crating, packaging and unpacking, household goods wrapping and furniture assembling services.
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Reviews
86
Sirelo and Google reviews
60% of the users recommend this moving company
V.A.
June 13, 2024
on Sirelo
Compass Relocation
Review for Compass Relocation
Avoid at All Costs!
We hired Compass Relocation to ship our items from Vancouver to Portugal, and it was a complete nightmare from start to finish. Initially, we were promised an estimated shipping time of 10-12 weeks, but it ended up taking a staggering 26 weeks! To make matters worse, we were hit with additional fees (not customs, duty, or taxes) just to get our items shipped.
The communication was abysmal throughout the entire process. We were constantly misled, given false information, and outright lied to. It was nearly impossible to get any straight answers or updates on our shipment status.
This company is completely unreliable and unprofessional. Our experience with Compass Relocation has been nothing short of a disaster. We would NEVER use their services again and strongly urge others to avoid them at all costs.
STAY AWAY from Compass Relocation!
Review for Compass Relocation
Avoid at All Costs!
We hired Compass Relocation to ship our items from Vancouver to Portugal, and it was a complete nightmare from start to finish. Initially, we were promised an estimated shipping time of 10-12 weeks, but it ended up taking a staggering 26 weeks! To make matters worse, we were hit with additional fees (not customs, duty, or taxes) just to get our items shipped.
The communication was abysmal throughout the entire process. We were constantly misled, given false information, and outright lied to. It was nearly impossible to get any straight answers or updates on our shipment status.
This company is completely unreliable and unprofessional. Our experience with Compass Relocation has been nothing short of a disaster. We would NEVER use their services again and strongly urge others to avoid them at all costs.
STAY AWAY from Compass Relocation!
Moved from Vancouver (Canada) to Foz Do Arelho (Portugal)
C.W.H.
February 1, 2023
on Sirelo
Very good company, good polite staff, and prompt reply to my request .
Because when I was still in Hong Kong, and my shipment was expected to arrive,
they sent me email to notify me first, so that I could quickly go back to Vancouver before the shipment EDA . [Name removed by Sirelo] always gave me a surprise prompt reply by phone but not by email, good !
Because when I was still in Hong Kong, and my shipment was expected to arrive,
they sent me email to notify me first, so that I could quickly go back to Vancouver before the shipment EDA . [Name removed by Sirelo] always gave me a surprise prompt reply by phone but not by email, good !
Moved from Hong Kong (Hong Kong) to Vancouver (Canada)
A.M.
September 9, 2022
on Sirelo
These guys were great. Had to move a piece of furniture from North Van to California and they were extremely helpful getting this done on a short window of time. Their guys were very professional in coming and picking up the furniture and it arrived safely and in time. We were very impressed with the performance
Price
Moved from North Vancouver (Canada) to San Bernardino (United States)
S.
February 2, 2021
on Sirelo
Clearly unprofessional. Seems like these people want to business from reputable companies and then do the job with people who have no understanding of the business. You will get half ass job done by people who think they know what they’re foing
Moved from Vancouver (Canada) to Victoria (Canada)
Response of Compass Relocation
February 6, 2021
Dear Sir,
Thank you for leaving the review here. However, we believes you have made a mistake. We are an international moving company and we do not handle domestic move or local move at all.
All our employees have over 10 years moving experience in the international moving industry and quality is always our top priority.
Please kindly leave the comments on that company that you dealt with and remove the one here.
Thank you very much. Or you can feel free to
Thank you for leaving the review here. However, we believes you have made a mistake. We are an international moving company and we do not handle domestic move or local move at all.
All our employees have over 10 years moving experience in the international moving industry and quality is always our top priority.
Please kindly leave the comments on that company that you dealt with and remove the one here.
Thank you very much. Or you can feel free to
V.
April 3, 2020
on Sirelo
Send a small shipment from Vancouver, Canada to London, UK in Jan, 2020, we selected the quote because their quote is the best, the shipment arrives in 8 weeks based on groupage option which is amazing, All our personal belongings arrives in good condition.
Professionalism
Good price
The company is busy
Moved from Vancouver (Canada) to London (United Kingdom)
Response of Compass Relocation
February 6, 2021
Thank you so much and we are so glad to hear that you enjoy our service.
Would you please send us the details to [email protected] to share the details of the information.
Thank you and looking forward to hearing from you.