Europack

8.2
based on 28
Sirelo and Google reviews
i
What customers are saying
pro
Professional (3)
pro
Friendly (2)
pro
Helpful (2)
con
Price (2)
Services
International removals

About

Europack est le chef de file canadien dans le domaine du déménagement international, expédition et exportation. Notre équipe de planification nous permet de répondre aux besoins de nos clients en matière de transport de voiture ou de conteneur ou d'expédition de marchandise en outre mer.

Europack is the leader in Canada in international development, expedition and export. Their top international moving planning systems allow us to respond to the needs of their clients when it comes to freight, car, container or overseas cargo shipping.Read more

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Reviews

28
8.2
based on 28
Sirelo and Google reviews
How is the review score calculated?
85% of the users recommend this moving company
 on Sirelo
I’d give them zero but their system won’t let me, of course. Terrible company out to get your money and keep using you as ATM machine. Run from their scam, we ended up paying twice what they originally quoted. Thieves
con
Price
Moved from Vancouver (Canada) to Johannesburg (South Africa)
Response of
Hello, the satisfaction of our customers is really important to us and we are sincerely sorry to hear that we did not meet your expectations. Unfortunately, we are unable to locate you in our data using the information that you have written on this website. We invite you to contact our support team in order to process your request as soon as possible. Thank you
 on Sirelo
Excellent service
The service offered by Europack is excellent from the beginning (making contact) to the end. Visits for estimates (very precise), deliveries of boxes on the dates requested, punctuality and efficiency of the movers,… everything is there. This is our third international move with Europack, and I still recommend them with the same enthusiasm.
Moved from Québec (Canada) to Anglet (France)
Response of
Thank you very much Romain for your loyalty, it's very nice to recommend us!
 on Sirelo
CAD 3000 for 6 little boxes seems a bit pricey.
I can't imagine what a whole house would cost.
They were friendly and responded quickly.
pro
Friendly
con
Price
Moved from Victoria (Canada) to Dubai (United-Arab Emirates)
Response of
Thank you for your feedback! We are pleased to know that our team was able to ease your move. We provide expertise and quality of service to all our clients, to offer them a move handled with care.
 on Sirelo
We moved from Vancouver to London last October. Europack and partner companies including Brytor International have done a great job for us. [names removed by Sirelo] were very helpful and answered all of our questions practically the same day. All household items were delivered neat and safe, there was no damage. Moving to Vancouver has often caused more damage than our move from Vancouver to London with Europack :) Thanks again, we will definitely ask Europack again to help us with our next move in the future. Highly recommend to anyone planning an international move.

Sincerely,
Alexander
pro
Professional
Moved from Vancouver (Canada) to London (United Kingdom)
Response of
Thank you for your trust! Our door-to-door service is designed to provide our clients with a smooth move. We are pleased to hear that we have met your expectations. Thank you for taking the time to leave us such a positive review.
 on Sirelo
I usually never give the maximum note. But it's the first time that the person on the other side of the phone is giving me so much advice, and so transparent about what is done, without trying to sell me something I don't need or want. Seriously, best customer service I got in decades. And that tells something.
Sorry for my English, I'm French.
pro
Friendly and polite
pro
Lots of useful advice
Moved from Granby (Canada) to Labuissière (Belgium)
Response of
Merci beaucoup pour votre commentaire et excellente installation en Belgique!
 on Sirelo
I moved from Montreal, Canada to Konstanz, Germany. Everything went perfectly well. Europack was the sales point of contact in Montreal. Clemence from Europack answered all my phone calls and questions and took the time to explain me the procedure.
After the sales was confirmed, IMS logistics contacted me and arranged the furniture pickup by Bryton moving coming. Great guys for packing and pick up.
Finally they emailed me and continuously made me aware of the shipping date, when to expect a contact from Germany etc. The agent in Germany did a top job in making necessary documents preparation for German customs.
Everything was delivered in perfect condition at my home in Germany, and the delivery and unpacking was very professional.
Highly recommend.
pro
great customer services: they keep in touch and kept me updated
con
lacked details about how to measure size of my furniture
con
lacked details about importation rules in Germany (luckily the agent could make it work, but we had to go through alot of paperworks I wasn't aware of.
Moved from Montreal (Canada) to Konstanz (Germany)
Response of
Hello, we have forwarded your message! We would like to thank you for your review. We are more than happy to hear that we have met your expectations. Thank you again for your feedback!

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Review Sources

Sirelo
8.3
13
Google
6.6
15

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