Orbit International Moving Logistics

7.5 (11‎)
i
What customers are saying
pro
Efficient (3)
pro
Price (3)
pro
Professional (2)
con
Price (3)
Services
International removals
National moving
Car & Vehicle transport
Associations
IAM
IMA

About

Orbit provide free, no-obligation estimates, listen to your concerns, and find the best solutions suited to meeting your international relocation needs. Whether you’re international shipping from Canada your family, your business or just need ocean or air freight, Orbit is a shipper which can arrange worldwide shipping for you to anywhere in the world as we are the best international shipping company in Canada.Read more

Sirelo asks...

What makes your company stand out?

Orbit provide free, no-obligation estimates. We listen to your concerns, and find the solutions best suited to meeting your relocation needs. As one of North America’s top Asset Based international moving companies, we have established an extensive worldwide network of agents who share our passion for customer satisfaction. Orbit Owns and Operates their own Canada customs Bonded Warehouse Terminal.

What is your insurance policy? How do you deal with damaged items?

We offer 1. Basic coverage at the required $0.60 per lbs at no cost. 2. Extensive Insurance based on the value of goods, at an additional cost.

What is the best advice you would give to customers?

Research the company you are considering using by: 1. Call the company. Check if you get an answer during business hours. 2. Examine the company’s quality and response time of communication. 3. Check if they have a physical warehouse and proper trucks. You may also want to search online photos to see them in action. 4. Examine their track record and reputation in the industry and read clients testimonials.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

73% of the users recommend this moving company
 on Sirelo
[Name removed by Sirelo], who managed our move, was wonderful. We made a point of going to the office because I like to actually meet the people I am working with. The office had a good vibe. I immediately felt that I was not being hustled but was instead in safe and competent hands. Moving is a stressful affair and there are always unforeseen complications. We were moving from Canada to France.
However, when they arose, [Name removed by Sirelo] was excellent in providing an understanding attitude (some of the issues were my own fault) and in providing viable solutions.
Moved from York (Canada) to St. Lizier (France)
Response of
Thank you so much for taking the time to share your experience with us. We are thrilled to hear about your positive encounter with your move coordinator at Orbit. It warms our hearts to know that you found the office atmosphere welcoming and reassuring during this significant transition.
We understand that moving can indeed be a stressful process, especially when it involves international relocation like yours, from Canada to France. It's great to hear that your move coordinator handled unforeseen complications with such professionalism and understanding. We take pride in providing competent assistance and viable solutions, even when faced with unexpected challenges.
Your kind words regarding the understanding attitude of your move coordinator and their ability to navigate through issues, regardless of their origin, reaffirm our commitment to ensuring a smooth and comfortable moving experience for all our clients.
We're delighted that you felt the authenticity in our approach and re cognized that we genuinely care about your satisfaction and well-being throughout this journey. Thank you for putting your trust in Orbit, and we hope your new chapter in France is filled with joy and excitement.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help.
Read more
 on Sirelo
All of our boxes and bins arrived opened and unsealed. This was done by Customs, but prior to this Orbit assured us they would ensure the boxes and bins would be re-sealed.
pro
Earlier parts of the process went smoothly.
con
They failed to provide the contracted service in full
con
Expensive.
Moved from Oakville (Canada) to Sosúa (Dominican Republic)
 on Sirelo
I moved my household things from Brampton, ON to Houston, Tx. The customer service is good. They were very responsive with all the questions I had. The price was good. I had received multiple quotes from different moving companies. The fee from Orbit was in the middle.

The move only took two weeks and everything arrived in good condition. I am happy with this company.
pro
Good Customer Service
pro
Price was good
con
some additional fees after pick up
Moved from Brampton Central (Canada) to Houston (United States)
 on Sirelo
very reactive in emails. Very professional and a good service/price ratio
Transparency in quotation, billing and payments
The manager replies right away to your questions
pro
fast for quotations
pro
professional
Moved from Richmond Hill (Canada) to La Guerche-de-bretagne (France)
 on Sirelo
They were professional, always responding to questions rapidly with full details, Their moving cost was as quoted, pick up and delivery time were as we had asked and on time.
Moved from Whitby Southeast (Canada) to Watertown (United States)
 on Sirelo
In a nutshell, Stay away from this company as they don't deliver what they promise and they charge way higher than other companies in the market who are at least cheaper and do much better service than Orbit (in Canada) and Berger Transfer Tampa (their tie up company in Tampa, US)

I had to move from Ontario, Canada to Tampa Florida and I decided to go with Orbit. They charge everything upfront before they deliver and after that their crew (I don't blame the crew as they were nice/polite though as they were told to do so by the incompetent Sales and Management Team - [name removed by Sirelo] from Orbit/[name removed by Sirelo] from Berger) just leave abruptly without assembling the big/heavier items that they packed it and then they throw you that your contract doesn't have that crap. I have paid 10k and in return I receive broken items, missing items and unprofessional service with total dishonest justification upon asking why the crew left without even taking my sign. Unfortunately, I have decided to go with Orbit International Moving Logistics LTD company when I was getting much cheaper quotes from others. Please do yourself a favor and look for some other company and don't go with their Sales pitch during initial conversations that you will have. I hope atleast I get the insurance claim that I am going to file for.Read more
pro
Crew were good and humble
con
Dishonest
con
Expensive
Moved from Milton (Canada) to Tampa (United States)

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