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    • Orbit International Moving Logistics

    8.7
    based on 390
    Sirelo and Google reviews
    i
    Get quote   Write a review  
    What customers are saying
    pro
    Efficient (3)
    pro
    Price (3)
    pro
    Professional (2)
    con
    Price (3)
    Get quote   Write a review  
    Overview Reviews Sources
    Services
    International removals
    National moving
    Car & Vehicle transport
    Associations
    IAM
    IMA

    About

    Orbit provide free, no-obligation estimates, listen to your concerns, and find the best solutions suited to meeting your international relocation needs. Whether you’re international shipping from Canada your family, your business or just need ocean or air freight, Orbit is a shipper which can arrange worldwide shipping for you to anywhere in the world as we are the best international shipping company in Canada.Read more

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    Sirelo asks...

    What makes your company stand out?

    Orbit provide free, no-obligation estimates. We listen to your concerns, and find the solutions best suited to meeting your relocation needs. As one of North America’s top Asset Based international moving companies, we have established an extensive worldwide network of agents who share our passion for customer satisfaction. Orbit Owns and Operates their own Canada customs Bonded Warehouse Terminal.

    What is your insurance policy? How do you deal with damaged items?

    We offer 1. Basic coverage at the required $0.60 per lbs at no cost. 2. Extensive Insurance based on the value of goods, at an additional cost.

    What is the best advice you would give to customers?

    Research the company you are considering using by: 1. Call the company. Check if you get an answer during business hours. 2. Examine the company’s quality and response time of communication. 3. Check if they have a physical warehouse and proper trucks. You may also want to search online photos to see them in action. 4. Examine their track record and reputation in the industry and read clients testimonials.
    Have you moved with this company?
    We'd love to hear about your experience.
    Leave a review

    Reviews

    390
    8.7
    based on 390
    Sirelo and Google reviews
    How is the review score calculated?
    67% of the users recommend this moving company
     on Sirelo
    First off, final price was thousands of dollars higher than quoted, even after an inventory list was submitted.
    Then they told me I didn't need the documents which allowed no duties or customs on my property which I did need. Then a compressor was stolen from my items, which replacement value was almost exactly my deductible. Then I had yo harass the mexician company for the whereabouts and delivery dates with no help from orbit. (Very basic form letter and contact info so I would have to do the leg work of organizing delivery).
    con
    Communication
    Moved from Toronto (Canada) to Puerto Vallarta (Mexico)
     on Sirelo
    [Name removed by Sirelo], who managed our move, was wonderful. We made a point of going to the office because I like to actually meet the people I am working with. The office had a good vibe. I immediately felt that I was not being hustled but was instead in safe and competent hands. Moving is a stressful affair and there are always unforeseen complications. We were moving from Canada to France.
    However, when they arose, [Name removed by Sirelo] was excellent in providing an understanding attitude (some of the issues were my own fault) and in providing viable solutions.
    Moved from York (Canada) to St. Lizier (France)
    Response of
    Thank you so much for taking the time to share your experience with us. We are thrilled to hear about your positive encounter with your move coordinator at Orbit. It warms our hearts to know that you found the office atmosphere welcoming and reassuring during this significant transition.
    We understand that moving can indeed be a stressful process, especially when it involves international relocation like yours, from Canada to France. It's great to hear that your move coordinator handled unforeseen complications with such professionalism and understanding. We take pride in providing competent assistance and viable solutions, even when faced with unexpected challenges.
    Your kind words regarding the understanding attitude of your move coordinator and their ability to navigate through issues, regardless of their origin, reaffirm our commitment to ensuring a smooth and comfortable moving experience for all our clients.
    We're delighted that you felt the authenticity in our approach and re cognized that we genuinely care about your satisfaction and well-being throughout this journey. Thank you for putting your trust in Orbit, and we hope your new chapter in France is filled with joy and excitement.
    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help.    Read more
     on Sirelo
    All of our boxes and bins arrived opened and unsealed. This was done by Customs, but prior to this Orbit assured us they would ensure the boxes and bins would be re-sealed.
    pro
    Earlier parts of the process went smoothly.
    con
    They failed to provide the contracted service in full
    con
    Expensive.
    Moved from Oakville (Canada) to Sosúa (Dominican Republic)
     on Sirelo
    I moved my household things from Brampton, ON to Houston, Tx. The customer service is good. They were very responsive with all the questions I had. The price was good. I had received multiple quotes from different moving companies. The fee from Orbit was in the middle.

    The move only took two weeks and everything arrived in good condition. I am happy with this company.
    pro
    Good Customer Service
    pro
    Price was good
    con
    some additional fees after pick up
    Moved from Brampton Central (Canada) to Houston (United States)
     on Sirelo
    very reactive in emails. Very professional and a good service/price ratio
    Transparency in quotation, billing and payments
    The manager replies right away to your questions
    pro
    fast for quotations
    pro
    professional
    Moved from Richmond Hill (Canada) to La Guerche-de-bretagne (France)
     on Sirelo
    They were professional, always responding to questions rapidly with full details, Their moving cost was as quoted, pick up and delivery time were as we had asked and on time.
    Moved from Whitby Southeast (Canada) to Watertown (United States)

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    212 Dolomite Drive
    M3J 2N2 Toronto
    (416) 661-4228
    [email protected]
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