L.M.
International shipping of household stuff from Ontario, Canada to Europe. 2 months after giving our stuff to them, and after paying for the full price plus insurance, we hear no news on whether the stuff is loaded, let alone shipped. We have come to the reality that we may never recieve our stuff, nor the insurance compensation as they can simply say it is indefinitely delayed but not lost. Stupid me. What should they still deliver now that we've paid the full price? They can simply dump our household belongings (and 10 years of memory) into the ocean with absolutely no penalty other than what minimal reduction in reputation due to my online reviews.
Sad story but true. Be ware and steer dead clear of this company!
The contact person is sometimes reachable
Shipping department unreachable
Moved from London (Canada) to Nijmegen (The Netherlands)