Canadian Preferred Moving

To start [Name removed by Sirelo] was very easy to work with when she did our pricing. She was efficient and easily reachable as we changed our minds a couple of times on items to be shipped.
[Name removed by Sirelo] and his crew(s) were exceptional. They were polite and respectful of us and our belongings. We hadn’t moved in 43 years and the crew in Oshawa made it seem like fun. They worked hard but always had smiles on their faces and encouraging words for us. “We’ve got this. We’ll take care of you” and they did. [Name removed by Sirelo] is a true professional. He knew exactly what was needed and when. Even our 16’ canoe was loaded with care. When it arrived I said “my baby’. [Name removed by Sirelo] laughed because my husband had just said the same thing. At our destination the crew there assembled what was needed and put everything where we asked. They took care with all the furnishings and boxes (which were VERY well marked by the Oshawa crew). Mats were laid throughout both homes ensuring no damage was done to floors and not a mark was left on any walls.Read more

This is the worst moving company I ever dealt with and I can compare Mackie Group (Mackie Moving Systems) with at least four other companies in Canada and the US. Their crews are most disregarded people and also they are untruth-ers. Their claim coordinator is even worse. Mackie would deliver your stuff (e.g., a washer and a dryer from Home Depot, as in my case) but a week later than initially scheduled. Do you want such a service? Then, go with Mackie. If you want your stuff delivered on time, forget about Mackie. This is certainly not the company you need. When their first crew came, they did not bring my washer/dryer to my house because, as they said, I did not separate washer and dryer from pedestals. I immediately called HD and was told I don't need to do it and that none did it ever. The crew left with my washer and dryer. I separated washer and dryer from their pedestals myself. The second crew came a week later (i.e., two weeks after I bought the washer/dryer) and complained that I was not at home (!) when the 1st crew came a week earlier! If you want to deal with such untruth-ers, you need to call Mackie. The washer/dryer was lifted to the 2nd floor and installed. The wall to which the stairs is attached was totally damaged (through touching it by crew's shoulders, elbows and even by heads (!)). It needs a serious repair before could be painted. All work would cost me at least $1K because the wall is about 6-m long and is the same for two levels. My laundry room needs to be painted also after Mackie. I filed a complaint, sent dozens of photos to HD; HD contacted Mackie, etc. Do you think Mackie apologized and repaired my walls? Its Claim Coordinator wrote, 'The marks on the walls going up the staircase would be very difficult to make when the crew is holding onto the unit and trying to get up the stairs – it would be difficult for the unit to scrap against the wall.' If you are still planning to deal with Mackie, don't be surprised when you will write here a similar review.Read more