Brytor

8.4
Out of 24 Sirelo reviews
83% of the users recommend this moving company
This moving company scores a 8.6 out of 18 reviews on other platforms.
pro
Communication
8
pro
Price
5
pro
Professional
3
con
Price
3
con
Communication
1

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About Brytor

(English)
Brytor International Moving is the global relocation specialists, backed by years of industry experience. Whether you are a company organizing an employee's transfer or an individual requiring relocation assistance for you and your family - our team of experts will ensure your experience is simple, seamless and worry-free, no matter where you are in the world.

(Français)
Brytor International Moving est le spécialiste de la relocalisation globale, appuyés par des années d'expérience dans l'industrie. Que vous soyez une entreprise organisant le transfert d'un employé ou une personne nécessitant une aide à la réinstallation pour vous et votre famille, notre équipe d'experts veillera à ce que votre expérience soit simple, transparente et sans souci, où que vous soyez dans le monde.

Branches

Calgary
47 Aero Drive NE, Unit 27, T2E 8Z9, Calgary
(403) 668-0441
Edmonton
10060 Jasper Avenue, T5J 3R8, Edmonton
(780) 628-2784
Show all branches

Services

International removals

Associations

Brytor is accredited by the following associations:
OMNI
FIDI
IAM
LACMA
CAM
8.4
Out of 24 Sirelo reviews
83% of the users recommend this moving company
This moving company scores a 8.6 out of 18 reviews on other platforms.
Write a review
Review
Type of move
24 out of 24 reviews shown
Very satisfied with my experience. The movers were fast and efficient. Nothing was broken or missing.
pro
Efficiency
pro
Price
Moved from Paris (France) to Montréal (Canada)
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Response of
We are extremely pleased to hear that we have met your expectations. Thank you again for trusting us !
Great experience. Prompt and efficient service.
Professional teams for customer interfaces and delivery.
A piece of furniture was missing at delivery but the team did an amazing job at locating the package and delivering asap
Highly recommend!
pro
Timely delivery
pro
Easy communication
Moved from Toulouse (France) to Montreal (Canada)
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Response of
Hello, thank you for taking the time to leave us a review! If you have any questions, please feel free to email us and we'll be happy to respond. Thanks again for your time!
Brytor was prompt, efficient and professional from start to finish. They communicated clearly and quickly and informed us up front that their Manitoba rep is GLOBE MOVING AND STORAGE. This upfront info eliminated any surprises along the way. There was a glitch at Toronto customs entry and Brytor let me know right away and intervened to release our shipment. The Brytor rep met us at the final customs handover in Winnipeg with all documentation ready. Very smooth transition. Delivery was on time, friendly and again all documentation was correct. These guys know how to do it right!
pro
Extremely professional
pro
Correct documentation all the way through
con
Sorry, we had a truly positive experience. Nothing negative to add.
Moved from Kinshasa (Congo-Kinshasa) to Portage La Prairie (Canada)
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Response of
First of all, we would like to thank you for trusting us with your move. It was a real pleasure to move your goods. Thank you for taking the time to leave us such positive feedback.
From the beginning to the end, it was a great experience. Communications, following, services as well as the efficiency and kindness of employees was tremendous.

Thank you 🙏🏻

Louise
pro
As mentioned above
con
Nothing
Moved from Capbreton (France) to Sainte-adèle Québec (Canada)
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Response of
We are glad to hear that we were able to make your move a pleasant one. Thank you for taking the time to leave us a comment!
All of my dealings with Brytor from start to finish went exactly as planned. My goods arrived as scheduled and in great condition. The whole experience was uneventful which is exactly what was hoped-for.
pro
Great communication
pro
Goods delivered undamaged
con
Not the cheapest quote
Moved from Petrolia (Canada) to Ojochal (Costa Rica)
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Response of
That's great news! Thank you so much for your comment! We hope you are settling in well in your new home.
Super professionnel, très aimable et courtois. Ils ont travaillé pour moi . Ils ont fait super attention a l immeuble et aux articles apportés a ma residence.
Moved from Mexico (Mexico) to Lévis (Canada)
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Response of
Bonjour Lyne,

Un grand merci pour votre commentaire, nous apprécions beaucoup!
Excellente explication sur les enjeux réponse claire de la part des déménageurs et pour le moment excellent suivi de la part du répartiteur
Moved from Ste Catherine De La J-Cartier (Canada) to Siviriez (Switzerland)
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Response of
Bonjour, nous sommes ravis d'apprendre que vous appréciez notre service jusqu'à présent. N'hésitez pas à nous écrire si vous avez des questions ! Nous nous ferons un plaisir d'y répondre. Un grand merci pour votre avis !
Equipe très professionnelle, chacun dans son domaine. Des interlocuteurs joignables et bien identifiables. Respect dans la programmation, bonne organisation, grande flexibilité lorsque le client demande un changement. Ponctualité, communications sont les points forts. Utilisé à deux reprises dans un intervalle d'un an pour des déménagement internationaux Canada France. Un seul point noir : c'est un peu cher, mais pas plus qu'ailleurs et on est certain du service car tout arrive en bon état et sans aucun manque.
pro
communication
con
price
Moved from Montreal (Canada) to Pointe-à-pitre (Guadeloupe)
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Response of
Bonjour, Nous tenons à vous remercier de la confiance que vous accordez à Brytor International.

Vos commentaires sont très importants pour nous. Il aide également les futurs clients à faire un choix éclairé sur nous.

Encore une fois, merci d'avoir pris le temps de nous laisser un avis aussi positif.
As part of my job internal transfer i have used Brytor to move goods from Bangalore(India) to Ottawa(Canada) . Packing was done by PMR( partner of Brytor in India) and all communications , customs clearance was taken care by Brytor along with unpacking and assembling of furniture in destination. The movement was very smooth and i have received all the goods without any damages expect one minor items was broken. Linda was the contact person for my relocation and she was very professional and easy to approach. Over all I am happy with Brytor movement and recommend to others .
pro
communicaton
pro
packing
Moved from Bangalore (India) to Ottawa (Canada)
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Response of
Hello, we are happy to hear that we have met your expectations. We were more than happy to move you. We are also sorry to hear about your mirror, I hope you contacted our service department in charge. Thank you again for your review and your kind words.
Equipe très professionnel, chacun dans son domaine.
Programmation, organisation, informations, ponctualité, communications sont les points très forts.
Utilisé à deux reprises dans un intervalle de deux mois, pour des déménagement internationaux rien à redire.
pro
Professionnalisme
pro
Communications
Moved from Fort De France (Martinique) to Montréal (Canada)
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Response of
Bonjour, votre avis nous va droit au cœur. Nous sommes plus qu'heureux d'apprendre que nous avons répondu à vos attentes. Nous vous remercions encore pour votre confiance.
Good job, with quick response and correct price.
They took care of my piano and put it at the right place like i wanted.
pro
price
pro
quality
Moved from Montréal (Canada) to Montréal (Canada)
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Response of
Thank you for choosing us, we are delighted to know that our employees did their job well. We also hope you have settled down well in your new home. Thank you again !
Excellent moving service. Managed all transportation and administration efficiently without involving me for details and formalities. Saved me a 200km trip and managed multiple customs visits independently.Took great care of my parcels and insured they were neatly re-packaged after inspection. Communication with the agents was always quick.
Really satisfied and grateful for their care for my precious belongings which were shipped from Europe. Thank you!
pro
Excellent customer service
pro
Easy to communicate with
Moved from Belgrade (Serbia) to Ottawa (Canada)
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Response of
Hello, we are delighted to hear that you are satisfied with your move. Your feedback is very important to us.

Thank you again for your feedback.
I have moved several times internationally but moving with Brytor from Canada (Vancouver) to Colombia (Medellin) was the worst experience ever.
The cost was very high and got even higher once they started packing. The packing was totally unprofessional, they did not protect delicate items and we got lost many valuable glassware, ceramics, lamps and paintings that were destroyed. The compensation we received from the insurance did not cover 50% of the total cost.
We used this company because one of their sales reps was very profesional and gave us a good estimate and very useful information. Once se signed the contract that person left and we were assigned another rep that was totally unprofessional. The pricing was super high, communication was imposible, quality of products for packing was very poor, and many of the individuals packing had no experience at all on international packing
con
Packing
con
Pricing/commnications
Moved from Vancouver (Canada) to Medellin (Colombia)
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Response of
Dear customer, we are sorry to hear that we have not lived up to your expectations. As you know, on Sirelo, you name is hidden. Therefore, we are not able to access your file. We kindly ask you to send us your file number to [email protected] Understand that your satisfaction is our priority!

Thank you again for you time and patience.
Some furniture that was supposed to arrive via air got via the ship.
But all furniture and belongings had arrived without any broke or missing.
Moved from Tokyo (Japan) to Vancouver (Canada)
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Response of
Hello, thank you for your feedback. Could you please send us your file number to [email protected] so that we can take a closer look to why some items were sent by sea. Thank you again.
Je déménage à Rimouski alors que je suis en Martinique. Tout se fait par mail depuis la mise en carton jusqu'à la livraison des colis.
pro
Très bonne réactivité
Moved from Rimouski (Canada) to Sainte-anne (Martinique)
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Response of
Bonjour, tout d'abord, nous tenons à vous remercier pour votre opinion.

Nous nous mettons toujours à la place de nos clients pour leur offrir un service facile, rapide et efficace. Nous sommes ravis d'apprendre que vous avez passé un agréable moment avec nous.

Encore une fois, nous vous remercions de votre confiance.
Ils ont su gagner ma confiance, disponible samedi et dimanche par email, ils ont été à mon écoute et ont pu me proposer un tarif adéquat à ma recherche sans vouloir m'en vendre toujours plus comme certains...
Au top ! Je vais en parler à mon entourage
pro
Disponibilité
pro
À l'écoute du client
con
Uniquement connu au Canada
Moved from Nice (France) to Lévis (Canada)
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Response of
Bonjour, nous sommes ravis d'apprendre que nous avons pu vous offrir un déménagement à la hauteur de vos attentes!.

La satisfaction de nos clients est une priorité pour nous.

Nous vous remercions encore une fois
It was a perfect service !
I was quite scared to use a moving company, but I was happily surprised with Brytor.

I would definitely recommend it.
pro
Service
pro
Professionalism
Moved from Montreal (Canada) to Lyon (France)
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Response of
Bonjour, nous tenons à vous remercier pour votre avis. Nous sommes ravis de savoir que nous avons été à la hauteur de vos attentes. Merci encore!
ZERO STARS
I have been saving this review for almost a year as I planned to SUE this company which is purely just a scam company. See for yourself https://www.movingscam.com/forum/viewtopic.php?t=50125

This business is NOT bbb accredited
https://www.bbb.org/ca/on/mississauga/profile/moving-companies/brytor-international-moving-inc-0107-1045023/complaints
More HORRIBLE experiences here
https://www.yelp.ca/biz/brytor-international-moving-mississauga and here https://www.yelp.com/biz/international-movers-network-manhattan-4

More on Facebook.
They are part of International movers network, so don’t think they are local people!

DO NOT FALL FOR CHEAP QUOTE.
My experience was this: after receiving a quote for $2500 to move less than 5 cubic meters of items (send with picture – first mistake), we thought that would work to send the remaining items of a previous larger move (used a much better company). We have moved several times so expected a few extra costs.. so we paid the deposit and signed the SCAMMER online form it is very hard to read and you don’t get to print this, and it has ALL the clauses basically saying that if you sign this- your stuff is ours – so PLEASE SAVE yourself the time and money and go with another company.
Soon after we were demanded to pay the rest of the money- so we did. BUT then they told us AFTER they moved it into THEIR warehouse that the cost would be DOUBLE _ YES DOUBLE!!
So demanded another $2500 from us – because we added one bag – which we would have happily removed if they were up front and honest- but I a sure you realize by now that these are not that type of people or business. So, we request to cancel our order – as these are not must have items but ones we wanted to keep and send if we could for an appropriate price. Not $5000 for a of couple chairs, a rug and a picture. They KEEP OUR MONEY; they give my parents (we are already abroad) the number for the storage guy – their own employees KNOW THEY ARE SCAMMERS!! He tells my dad, who cannot drive to Vancouver till later on in the month that it is fine with him to store (FREE OF COST), but they will force them to pay the $900 to give back MY STUFF!!!!! And the only reason I probably got my stuff back was because I hired a lawyer. THEY NEED TO BE SUED!

YOU READ THAT RIGHT, THEY QUOTED US - MOVED OUR STUFF TO VANCOUVER WITHOUT TELLING US IT WOULD BE DOUBLE THE AMOUNT – THEN CHARGED US EVEN MORE FOR CANCELING AND PICKING UP OUR OWN STUFF. Sick.


This company needs to be neglected, refused and put in the trash where it belongs.

DO NOT USE THIS COMPANY or ANY of its subsidiaries. THEY ARE SCAMMERS.
con
ITS A SCAM
Moved from Kelowna (Canada) to Barcelona (Spain)
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Response of
Dear customer, we are genuinely sorry to hear that you were not satisfied with our services. Unfortunately, we are unable to see your name, nor the shipping information of your goods. We kindly ask you to send us the number of your file to [email protected]

Please know that we take customer satisfaction very seriously! In addition, we are proud to be a 100% Canadian company, established since 1964.
The company failed to deliver in every possible way, resulting in hundreds of pounds of overpaid tax bills and damaged and missing property, and a 4 months delay. None of the advisors had any idea about tax resulting in them refusing to deliver my belongings without paying hundreds of pounds to HMRC that HMRC specifically said were not due. The company did not have the courtesy to notify my of the 4 month delay in arrival of the goods, requiring me to chase them on a weekly basis. The company then damaged and lost my belongings and refused to pay insurance, falsely claiming that I had signed a document that said I had received everything in good condition.
con
Missing and damaged belongings
con
Lied to avoid paying insurance
Moved from Toronto (Canada) to London (United Kingdom)
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Response of
Dear customer, we are unable to access your file, therefore we kindly ask you to send us the number of your file to [email protected] However, rest assured that we always do our best to satisfy our customers. Unfortunately, sometimes due to problems beyond our control, the shipment of your goods may be delayed. In any case. We always do our utmost to ensure that your move goes smoothly.

We thank you for your time and patience.
Stayed in contact whole time. Follow up with friendly and was patient with all our questions. Fair price.
pro
Price
pro
Helpful
Moved from Spruce Grove (Canada) to Suez (Egypt)
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They took all day to pack a small apartment, then left a cupboard of items behind and packed items I had stated several times were not to be packed. Then after paying by bank transfer, which is quite inconvenient, I have received emails requesting payment. Clearly a lack of communication within the company.
con
Lack of communication
con
Inefficient service
Moved from Vancouver (Canada) to Melbourne (Australia)
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smooth informative helpful efficient
pro
timely
pro
helpful
Moved from Gananoque (Canada) to Edinburgh (United Kingdom)
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movers were on time, packed my things carefully, they were polite and friendly, quote was fairly priced
pro
they pack your items
pro
good price
con
fee for paying with a credit card
Moved from Brossard (Canada) to Egham (United Kingdom)
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So far the communication and work has been great, I will wait to see when and how they deliver my stuff.
pro
Best quote
pro
Friendly service
Moved from Quebec (Canada) to Leeds (United Kingdom)
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Other reviews

Google
8.6
18 reviews

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