Brytor

We have used Brytor for our move from Canada to France and were very satisfied with their services. In Canada the team was very efficient at estimating the size of the container we needed, they were also efficient at wrapping and moving furniture. On the receiving end in France the communication was good, the agents were polite and again very efficient. All required documents were asked ahead of time, we didn’t have any customs delays. We would recommend using Brytor for an international move.

Brytor took care of the Canadian side of a move that originated in the U.K. They kept me informed of the various stages of the move, and let me know when the items were ready at the customs. The forms were also ready and the clearing only took minutes. Once the customs cleared, the shipment was scheduled promptly, and the movers arrived 1 hour in advance! The service was quick and courteous.

Great company that kept me informed throughout the move. From the office and the delivery driver everyone was friendly, prompt and professional. All my things arrived safely! Highly recommend!

I had an excellent experience with Brytor! Their communication was outstanding from start to finish. I was informed of every step in a clear and timely manner. The team was professional, courteous, and handled everything with great care. They made what could have been a stressful move completely smooth and worry-free. I would highly recommend their services to anyone looking for a reliable and trustworthy moving company!

I hired Brytor for my move from Redmond, Washington to Toronto, and the experience was frustrating from start to finish. Delivery took almost three months longer than expected, and one of my most valuable items, a PlayStation 5, went missing during transit. When the shipment finally arrived, the box that had contained the PS5 was already open. Brytor’s own claims department confirmed in writing that the box was received already open when it reached their facility, which is very concerning and makes the situation feel highly suspicious.

Before the move, I discussed purchasing the All Risk protection plan with Brytor staff and completed the valued inventory list they requested. Despite that, they later claimed that my insurance was not activated because a different form had not been submitted. At no point did anyone tell me that my coverage would not be valid or that further steps were required.

Communication throughout the move was inconsistent and often confusing. I received conflicting information about where my belongings were and had to keep following up to get any updates. When the items finally arrived, some boxes appeared mishandled, and the missing PS5 issue was never properly resolved. Instead of taking responsibility, Brytor referred me to a subcontractor, which made things even more difficult.

The entire experience has been stressful and disappointing. Based on what happened, especially the fact that one of my boxes was reportedly received open at their facility, I completely lost confidence in how my shipment was handled. I now have to take Brytor to small claims court to seek reimbursement for the missing item.

Based on my experience, I strongly recommend not choosing Brytor International Moving for your move.Lire la suite

Perfect, in time, good delay, very good price, very carefully with my two cars, very helpfull, second time sending with them